Useful contacts
UK-wide helplines and services we often point people to. Always check their sites for the latest hours and eligibility.
Free, confidential advice on benefits, housing, debt, employment, and discrimination.
- Phone:
- 0800 144 8848 (England)
- Website:
- citizensadvice.org.uk
Disability information and support line. Mon–Fri, 9am–6pm (check site for current hours).
- Phone:
- 0808 800 3333
- Website:
- scope.org.uk
Rights, benefits guides, and resources including the National Key Scheme (Radar key).
- Website:
- disabilityrightsuk.org
Emotional support for anyone in distress. Not only for suicide crisis.
- Phone:
- 116 123 (free, 24/7)
- Website:
- samaritans.org
Free, confidential text support, 24/7.
- Phone:
- Text SHOUT to 85258
- Website:
- giveusashout.org
Urgent medical advice when it is not a 999 emergency.
Find your local wheelchair service via NHS service search — provision varies by area.
- Website:
- nhs.uk
Lease a car, scooter, or powered wheelchair using qualifying mobility benefits.
- Phone:
- 0300 456 4566
- Website:
- motability.co.uk
Apply for a disabled parking badge through your local council.
- Website:
- gov.uk
Government support for workplace adjustments and equipment.
- Phone:
- 0800 121 7479
- Website:
- gov.uk
Council grants for home adaptations. Rules differ in Scotland, Wales, and Northern Ireland.
- Website:
- gov.uk
Locate toilets with hoist and adult changing bench.
- Website:
- changing-places.org
Information and support for deafness and hearing loss.
- Phone:
- 0808 808 0123
- Website:
- rnid.org.uk
Practical and emotional support for sight loss.
- Phone:
- 0303 123 9999
- Website:
- rnib.org.uk
Mental health information and local Mind services.
- Phone:
- 0300 123 3393
- Website:
- mind.org.uk
Advice and support for unpaid carers.
- Phone:
- 0808 808 7777
- Website:
- carersuk.org